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Benvenuto to Our FAQs

Have questions about your upcoming adventure with Via Rosa? We've got answers! Whether you're curious about our tours, need travel tips, or have any other queries, you'll find everything you need right here. Dive into our frequently asked questions to make your journey with us as smooth as possible. If you still can’t find what you’re looking for, feel free to reach out to us via our contact form here.

General Information
Getting in Touch with Via Rosa
Dietary Requirements
Payment and Cancellation Policies
Travel Documentation
Health and Safety
Pre-Trip Planning and Travel Information

General Information:

Who goes on a Via Rosa food tour?

Anyone who is curious about the culture of food in Italy. Our tours go beyond the ordinary tourist sites to wander down paths that often lead to the places where people are growing, preparing, and eating traditional foods. Even if you’ve been to Italy many times, chances are you will certainly be experiencing and seeing new things and meeting new people.

I’m not sure organized trips are for me; are your tours different?

Yes! So many of our past guests have told us that this trip was so different from the organized trips they had imagined. We have crafted the itineraries to travel the way we ourselves like to: diving deep into the culture through food, long leisurely meals and slow rambling walks through hidden back alleys. You won’t find long, boring guided visits to museums. Instead, our guides are more likely to lead us to the gelateria his family has been running in a small town for decades. And we always work in lots of free time, so you really get to know a place on your own and have time off to ‘digest’ (pun intended).

Do you get many solo travelers on your trips?

We get all sorts of guests on our tours, including many solo travelers.

How old are the people who take your trips?

Our tours are designed for guests 21 years and up.

Can Via Rosa arrange a private group tour?

We would love to work with you on a private group tour. If you can pull together a group of 8 to 12 people, we are happy to book one of our existing tours just for you and your group. To make all the arrangements, we would need to work with you at least a year in advance. Send us an email for more details.

Are pets allowed?

We LOVE animals, and many of our stops involve farm visits with lots of one-on-one petting time. However, since our tours are food-focused, we cannot accept pets, as they are usually not allowed into the places we visit.

Can I bring along someone to stay in the hotel with me, but not participate in the tour? 

We do not encourage guests to bring along someone who will not be participating in the tour. Although you will have some free time, our hope is that you will end up spending at least some of that free time with others in the group. Building friendships based on a mutual love of the culture of food is something many of our past guests have told us they cherish.

How big are Via Rosa tours?

Our tours are small and limited to 12 guests. Our small size allows us to go ‘behind the scenes,’ visiting small-scale food producers, being invited into private homes, and learning from local artisans.

Why are your tours based in one place for each tour? Other tours change hotels every few nights.

We have organized the itineraries to reflect the way we ourselves like to travel. Rather than ticking off cities or monuments, we prefer to stay in one place long enough to really get a sense of how the locals live. We take day trips every day, so exploration and discovery are most definitely part of the experience. But at the end of the day, we return to the same small town or village, which, by the end of our week, really does feel like home.

Why don’t you have any tours during the summer?

Summer is way too hot to even think about traipsing around, eating your way through Italy. It’s the perfect time to head to the beach, but that’s not what our tours are about. That is why we schedule our tours during the off-season when it’s cooler. This makes for better walking and bigger appetites.

In what languages do you conduct your trips?

Our tours are conducted in English.

Will I have to share a room?

Only if you bring along someone you want to share it with. We do not place strangers in a room together.

Are children allowed to join your week-long tours?

No, our tours are designed for guests 21 years and up. Our Day Tours in Rome can be tailored to your family. Find out more here.

The trip I want to take is sold out. What should I do?

We are always happy to take your name for our waitlist. We often have cancellations.

How do I find out about new tours before they are sold out?

Make sure you are signed up for Elizabeth’s Newsletter from Italy. Elizabeth announces new tours to Premium Subscribers a week before we post them here on Via Rosa’s website.

Getting in Touch with Via Rosa

How do I find out about new tours?

We are constantly updating our schedule, which you can find here. To be the first to know about a new tour, make sure you are signed up as a Premium Subscriber to Elizabeth’s Newsletter.

How do I sign up for a tour?

Send us an email at minchillitours@gmail.com, and we will respond within 48 hours with the booking details. Please specify the tour or dates you are interested in.

Dietary Requirements

Are your tours suitable for vegetarians?

Some of our tours take place in southern Italy, where the cuisine is focused on the Mediterranean Diet, so there will be plenty of vegetables. That said, many of our group meals revolve around local food traditions and may include fish or meat and almost always cheese. If you are a vegetarian or lactose intolerant, you will not go hungry, but you will also not be experiencing the full range of the food culture we will be exploring. Our tours in Florence and Parma are particularly challenging for vegetarians. That said, we sometimes organize trips that are 100% vegetarian.

Are your tours suitable for Vegans?

Since our tours explore local food traditions, much of what we are discovering, learning about and eating (cheese making, baking, etc) will be very challenging for vegans. Unfortunately, we cannot provide substitutes.

I am squeamish about what I eat and don’t like trying new foods. Is this a problem?

If you are hesitant to try new foods that may push you out of your comfort zone, then this is probably not the tour for you.

I have an allergy or intolerance, can I still come on your tour? 

If you have a serious medical allergy, we cannot guarantee there will be no cross-contamination since we often eat in private homes or small establishments that are not set up for this. If you are intolerant to gluten, we can often find a substitute for pasta, but you won’t be experiencing the local food culture that we are exploring, which often includes both sweet and savory baked goods. If you are simply avoiding carbs, then you may want to rethink about coming on a food tour.

I don’t drink alcohol, is that a problem?

Not at all! There is always water, but also a whole range of Italian soft drinks and non-alcoholic drinks to enjoy.

Payment and Cancellation Policies

Why are your tours quoted in Euros?

Our business is based in Italy, so our prices are in Euros. We don’t include prices in dollars since the exchange rate changes daily, and our guests come from all over the world. You can find the exchange rate for your local currency here.

Why is the price for a single occupancy room more expensive per person than double occupancy?

We always use large double rooms for our guests, even if they are traveling alone. This means that you will be more comfortable, but the price is a bit higher since it is, in fact, a double room.

Are flights included in the price of the tour?

No, flights are not included.

How can I pay for my tour?

Once you book your tour, you will receive an invoice through a secure site that allows you to pay with your credit card.

What if I have to cancel my trip after I sign up?

Since our tours are small and cancellations have a big impact on our business, we have a very strict refund policy (see above). This is why we strongly advise our guests to take out travel insurance to cover any changes in their travel plans.

Are your tours priced per person? 

Yes, our tours are priced per person.

What is included in a Via Rosa Tour?

  • 6 nights in a private hotel room
  • Daily breakfast
  • Welcome snacks in your room
  • A Via Rosa tote bag
  • All of the meals, activities, and transportation outlined in the itinerary
  • A guide to our favorite places in the town you are visiting

Do you require a deposit to reserve a spot on a tour?

To secure your place on a tour, we require a €1200 non-refundable and non-transferable deposit per person. The balance is due 4 months before the tour's start date and is partially refundable up until 45 days before the start.

What is your cancellation policy? 

€1200 per person assures your spot on the tour and is non-transferable and non-refundable under any and all circumstances. The balance is due 4 months before the start of the tour and is non-transferable. The balance is 75% refundable if you have to cancel up to 90 days before the start of your trip. There are no refunds with less than 90 days' notice.

Travel Documentation

What travel documents are required to travel to Italy?

Currently, travelers from the USA and Canada do not require visas to visit Italy. PLEASE NOTE: This will change in mid-2025, when travelers will be required to apply for an ETIAS waiver. 

You must have a current passport that is valid up to six months past your date of travel departure. Please check the expiration date of your passport in time to renew it if you have to.

Do I need health insurance?

Travelers must provide proof of their health insurance before the tour starts; otherwise, they cannot participate.
If your current insurance doesn’t cover you while abroad, you can find many affordable plans through Squaremouth.
If you cannot get insurance because of age, medical condition, previous fraud, etc., you can sign a disclaimer on the first day of the activities.

Should I get travel insurance?

Our company does not provide you with travel insurance. Therefore we strongly advise you to have sufficient insurance to cover such things as personal accidents, medical treatment, repatriation, cancellation charges, theft, and property loss. You can find many affordable plans through Squaremouth.

Please choose the plan you are most comfortable with. The most expensive plans include “Cancel For Any Reason” coverage, which ensures coverage for any reason you may have to cancel your trip. This type of insurance must be acquired within a limited number of days of the first deposit.

Health and Safety

What level of fitness is required to join your tours?

Each day, we will explore a new town or village. We often get up early, and the days are long and will involve walking for up to an hour or more. While the level is never overly strenuous, you must be able to keep up with the rest of the group. If the tour leader decides that you are not fit enough to keep up with the group, you may be asked to make separate arrangements.

Are your tours suitable for someone with mobility issues? 

Our tours are walking tours, and we will explore small towns, villages, and farms. This means that we are walking on rough terrain, which may include steps and some hills. While it is not an ‘adventure’ tour, you must be physically fit, and unfortunately, we cannot accommodate anyone with mobility issues.

Pre-Trip Planning Information and Travel Information

When should I arrive at the start point of the tour? 

Our tours begin on Sunday evenings, but many of our guests opt to arrive in Italy one or two days ahead of time. This allows them to not only get over jet lag, but also allows them to make the final travel arrangements to our start point. Most international flights arrive in either Rome or Milan, and so involve either a local flight, car and driver, or train to get to our start point. A good option is to spend a night or two in Rome before heading onward on Sunday morning.

Can I arrive at our hotel a night early?

If you would like to arrive a night early at the hotel where we will be staying, we will do our best to make that happen. Since the hotels book up far in advance, we need to know this as soon as possible.

How can I prepare for your tours?

You will receive a copy of Elizabeth’s book Eating My Way Through Italy, which will give you some background for the types of places we will be visiting while exploring the culture of food in Italy.

How should I pack for your tours? What should I bring?

A big appetite and maybe some stretchy pants? Since many of our tours take place off-season, this usually means the weather can be unpredictable. One thing you can be sure of is that we won’t be suffering through the torrid heat of summer. Our best advice is to think layers. We also strongly suggest you pack lightly. After years of traveling, we have come to realize that being able to handle your own suitcase (although, of course, there will be help) makes travel much less stressful. Our trips are very casual. No need to bring multiple outfits.

How should I travel to the starting point of the tour?

Once you have paid your deposit and confirmed your spot, we will send you some suggestions about how best to arrive at the start of your specific tour. Depending on which tour you are signed up for, this may involve a flight, train ride, a car and driver, or a combination of all three.

Can you help me make travel arrangements?

Unfortunately, we are not travel agents and cannot help you arrange travel. However, we are happy to connect you with a travel agent who may be able to help you with this.

How can I arrange a car or taxi to pick me up at the train station or airport?

Once you have paid your balance, we will send you information about how to book a taxi or car and driver to help you get to the hotel.

Can you suggest or help with travel before or after our week with you?

We are happy to connect you with a trusted travel advisor who can help you plan your time in Italy before or after your week with us.

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